Terms and conditions

At Dreamy Bag Hardware we pride ourselves in bringing you the best quality hardware we can find. We offer a 15 day return policy from the date you receive the products if products are damaged or faulty. We will not accept returns for change of mind unless under special circumstances and the return postage is to be paid by the customer and the refund for the products only will be returned once we receive the items in resalable condition. If you receive an item that is deemed faulty or otherwise we will refund the return postage upon the return of the items. Any other Items that are returned are to be packaged securely in the same manner in which they arrive so as they are not scratched in the shipping process. Refund of shipping of these items will be refunded when the goods arrive and will be assessed.