Terms and conditions

At Dreamy Bag Hardware we pride ourselves in bringing you the best quality hardware we can find.

We offer a 10 working day return policy from the date you receive the products if products are damaged or faulty. 

We will not accept returns for change of mind unless under special circumstances and the return postage is to be paid by the customer and the refund for the products only will be returned once we receive the items in resalable condition. In the event of an order cancelation there will be an $8 restocking fee removed from any refund.

If you receive an item that is deemed faulty or otherwise we will refund the return postage upon the return of the items. If the items are not returned within 5 working days an invoice will be sent. When the items are received by Dreamy Bag Hardware we will refund items and postage cost if they are in resellable condition. Any other Items that are returned are to be packaged securely in the same manner in which they arrive so as they are not scratched in the shipping process. Refund of shipping of these items will be refunded when the goods arrive and will be assessed.